Refund Policy
At BlendCRM, we want you to have the opportunity to evaluate our platform before committing to a paid subscription. For this reason, BlendCRM provides a free trial period for eligible users to explore the platform, features, and functionality before making a purchase.
Free Trial
Eligible customers may use BlendCRM during the applicable free trial period at no cost.
The free trial is intended to allow you to:
- Explore BlendCRM’s features and functionality
- Evaluate whether BlendCRM meets your business requirements
- Test workflows and CRM tools
- Determine which subscription plan is appropriate for your business
We encourage you to make full use of the free trial before starting a paid subscription.
No Refunds for Paid Subscriptions
Once a paid subscription has been purchased, subscription fees are non-refundable, except where required by applicable law or expressly agreed to by BlendCRM in writing.
Because customers are provided with an opportunity to evaluate BlendCRM through the free trial, we do not generally provide refunds, credits, or prorated refunds for:
- Unused subscription time
- Change of mind after purchase
- Failure to use the service
- Accidental purchases
- Downgrading or changing a subscription plan
- Cancellation before the end of a billing period
Cancellation
You may cancel your subscription at any time through your BlendCRM account or by contacting our support team.
Cancellation will stop future subscription renewals. Unless otherwise required by applicable law, cancellation does not result in a refund of fees already paid for the current billing period.
You will generally continue to have access to the paid features of your subscription until the end of the current billing period.
Automatic Renewal
Paid subscriptions may automatically renew at the end of each billing period unless you cancel before the renewal date.
By subscribing to a paid BlendCRM plan, you authorize BlendCRM or its payment provider to charge the applicable subscription fee for each renewal period.
You are responsible for cancelling your subscription before the next billing date if you do not wish to renew.
Duplicate or Incorrect Charges
If you believe you have been charged incorrectly, including a duplicate charge, please contact our support team as soon as possible.
We will review the transaction and, where appropriate, correct any verified billing error.
Service Issues
If you experience a significant technical issue that prevents you from using BlendCRM, please contact our support team so that we can investigate and resolve the issue.
Where appropriate, BlendCRM may provide a service credit or other reasonable remedy at its discretion. Any such remedy will not create an obligation to provide refunds in other circumstances.
Exceptions Required by Law
Nothing in this Refund Policy is intended to limit or exclude any refund, cancellation, consumer, or other rights that cannot legally be excluded under applicable law.
Where applicable law provides a mandatory right to a refund or other remedy, those rights will continue to apply.
Contact Us
If you have questions about this Refund Policy, your subscription, or a billing issue, please contact us:
Email: support@blendcrm.cloud
Website: blendcrm.cloud
We are happy to review billing questions and help resolve any issues as quickly as possible.