Refund Policy
At BlendCRM, we strive to provide reliable and high-quality CRM solutions to help businesses manage their leads, clients, and operations efficiently. This Refund Policy outlines the conditions under which refunds may be granted for subscriptions and services purchased through our platform.
Subscription Refunds
Customers may request a refund within 14 days of their initial subscription purchase if they are not satisfied with the service. Refund requests submitted after the refund period may not be eligible for consideration.
Eligibility for Refunds
To qualify for a refund, the account must be in good standing and must not have violated our Terms and Conditions. Refund eligibility may be reviewed based on account usage, subscription type, and the reason for the request.
Non-Refundable Services
The following items are generally non-refundable:
- Custom development or implementation services
- Third-party integrations and add-ons
- Setup, migration, or consulting services
- Renewed subscription payments after the refund period
- Promotional or discounted purchases unless otherwise stated
Subscription Cancellation
You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation will prevent future billing but does not automatically qualify for a refund of previous payments.
Processing Refunds
Approved refunds will be processed using the original payment method whenever possible. Refund processing times may vary depending on your payment provider and financial institution.
Service Interruptions
In the event of significant service interruptions caused by BlendCRM, we may offer account credits, subscription extensions, or refunds at our discretion based on the circumstances.
Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Any updates will be posted on this page, and continued use of the platform after changes are published constitutes acceptance of the revised policy.
Contact Us
If you have questions regarding refunds or wish to submit a refund request, please contact our support team through the Contact Us page. We will review your request and respond as promptly as possible.